Privacy Policy

Growth Setup Limited (Reg. 17028589) operates Growth Setup. We are the data controller for personal data processed through our platform, except where another party is clearly identified as controller for specific processing.

Registered office: Office 17282, 182-184 High Street North, East Ham, London E6 2JA. For privacy inquiries, contact info@growthsetup.co.uk. Phone: +447916621287.

This policy applies to personal data collected when you use the Growth Setup website and platform, including account creation, billing interactions, support communications, and use of the Growth Readiness Audit.

It does not replace third-party privacy policies for external services you use independently of Growth Setup.

Growth Setup is business analytics software and does not provide financial, banking, or money transmission services.

Depending on usage, we may collect and process the following categories of data:

• Identity and Contact Data: Name, email address, company name, and account profile information.
• Audit Input Data: Business information submitted in the Growth Readiness Audit forms.
• Usage and Device Data: Session information, IP address, browser/device data, and interaction events.
• Billing Data: Plan type, transaction references, invoice metadata, and payment status.
• Support Data: Messages you send to support or through contact forms.

We do not intentionally collect special-category personal data unless voluntarily included by you in free-text inputs.

Our primary lawful bases are:

• Contract: To provide the platform, manage accounts, deliver reports, and process subscriptions.
• Legitimate Interests: To improve platform performance, maintain security, and prevent abuse.
• Legal Obligation: For accounting, tax, and compliance recordkeeping requirements.
• Consent: Where required by law, including specific cookie preferences.

We process personal data to:

• Operate and secure user accounts.
• Generate audit analysis, readiness scores, and roadmap outputs.
• Process billing, subscriptions, and related service administration.
• Provide customer support and service communications.
• Monitor reliability, detect misuse, and improve product quality.

We do not sell personal data. We share data only with service providers required to operate the platform, including:

• Supabase: Authentication and database infrastructure.
• Stripe: Payment processing and billing workflows.
• OpenAI: AI-powered analysis processing for audit outputs.
• Resend: Transactional email delivery.
• Vercel: Application hosting and deployment infrastructure.

Each provider processes data under their own legal terms and security controls.

We retain personal data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. If your account is deleted, personal data is removed or anonymized within operational retention windows unless longer retention is legally required.

We apply technical and organizational safeguards appropriate to platform risk profile, including access controls, secure authentication flows, transport security, and infrastructure-level protections provided by our hosting vendors.

No internet-based service can guarantee absolute security; however, we continuously monitor and improve controls.

Subject to legal limitations, you may request:

• Access to your personal data.
• Correction of inaccurate or incomplete data.
• Deletion of personal data.
• Restriction of processing.
• Data portability.
• Objection to certain processing activities.

To exercise these rights, email info@growthsetup.co.uk or call +447916621287.

Where data processing involves transfers outside the UK or EEA, we rely on recognized legal transfer mechanisms and contractual safeguards where required by applicable law.

Growth Setup is designed for business users and is not intended for individuals under 18. We do not knowingly collect personal data from children.

We may update this policy from time to time. Material updates will be reflected in the "Last Updated" date.

If you are dissatisfied with how we process personal data, contact us first at info@growthsetup.co.uk. Phone support: +447916621287. You may also contact the UK Information Commissioner's Office (ICO).